Shipping and Delivery

Here at LLuxeline we do not believe in customers having to pay extra on top of their purchases for delivery. That's why we decided to take the bold step of offering all of our products with free standard delivery. We only ship to UK mainland addresses.

Please always inform us if you are going to be unavailable on the suggested delivery date, and we will endeavour to arrange a suitable alternative.

Failed deliveries that have been agreed - will result in redelivery/cancellation charges.

Late cancelled orders - where the item has been dispatched to the courier for delivery will incur a charge to redeliver the items back to us. 

Once a delivery slot is confirmed, it is the customer's responsibility to ensure they will be available to receive the goods, otherwise a re-delivery charge will apply.

Please be aware it is the customer's responsibility to check that any orders will fit through doorways, stairwells and staircases. This includes any tables with tops in excess of 220cm. If you are in any doubt, please talk to our team prior to delivery who can advise at LLuxelineteam@outlook.com

A re-delivery charge will need to be applied should our team need to return or use more specialist equipment than the standard two-man crew.

Due to the weight and size of some of our products, once the team arrive, it is the customer’s responsibility to move any pets and minors out of harms’ way during the installation for safety reasons. 

Upon receipt of the goods, it is the customer’s responsibility to check over the order to ensure it is in good condition. We take full responsibility for any damage found during inspection only upon delivery.

 

At LLuxeline we aim to always aim to deliver everything within 4-10 working days.